The following protocol is based on current recommendations from the CDC, NIH, & WHO.
The current COVID-19 outbreak is a concern that we take very seriously. We are still in business and want to communicate with our clients and real estate agents steps we’re taking amidst the crisis. The health and well-being of our home inspectors, their clients, tenants, and real estate agents are of utmost importance. Rest assured that any changes we will implement are for the best of everyone involved in this crucial part of real estate transactions. In view of the aforementioned, we have changed some of our policies.
Previously, Frontline Inspections has always encouraged our clients and their agents to attend the inspection. We feel that it is an excellent opportunity to answer any questions that they may have while the home inspection is being performed. With that said, until further notice, we are temporarily changing this policy to reduce the possible risk for all involved. Taking the recommendations of experts who have emphasized the importance of social distancing as a means to slow the spread of the virus, Frontline Inspections is requesting that homebuyers and their agents not attend the inspection. With the current climate, the best-case scenario is to have the inspector do the job efficiently, effectively, and safely alone. Following the inspection, the home inspector will contact the client to explain their findings and answer any questions. You can rest assured that you will receive a comprehensive inspection and detailed report. The electronic inspection report is user-friendly and will provide insightful details so you have a clear understanding of the property. The report will also include standard images, thermal images, and videos which will be uploaded within 48 hours after the inspection has been completed.
In the event that a client insists on attending the inspection (which is highly discouraged currently), we require the following:
Please do not attend the inspection. Make arrangements for children, relatives, and others to be out of the home during the inspection.
While we prefer that sellers not be present during the home inspection when contracted by a potential buyer, we understand that sellers may be more apprehensive about having strangers in their homes with the current COVID-19 outbreak. We understand that this is your home, not just a simple transaction, and you may feel more comfortable monitoring how the inspection is conducted. While this is not encouraged by our team, Frontline Inspections will do our best to accommodate this request.
Please note: We will ask all sellers/tenants of occupied homes to sign a "Coronavirus Release and Hold-Harmless Agreement" prior to the inspection. This is an electronic document that will be emailed to you directly using Docusign.
Our home inspectors will strictly follow health and safety precautions to protect you, our inspectors, and the homes that we inspect. While these restrictions may seem severe, please know that safety is paramount in the home inspection business. We thank you for understanding and appreciate your cooperation.
Your Frontline Inspections Team
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